Delivery Policy

Thank you for shopping with Zentrixe. We are committed to delivering your order safely and on time throughout Bangladesh.

Delivery Coverage

We currently deliver products across all districts of Bangladesh through our trusted courier partners.

Estimated Delivery Time

• Inside Dhaka: 1–3 Business Days
• Outside Dhaka: 2–5 Business Days
• Remote Areas: 3–7 Business Days

Delivery times may vary during public holidays, natural disasters, or courier delays.

Delivery Charges

Delivery charges are displayed during checkout and may vary depending on your location.

Order Processing

Orders are generally processed within 24 hours after confirmation.

Orders placed on Fridays or public holidays may be processed on the next working day.

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Delivery Attempts

Please ensure that the delivery address and phone number are accurate.

If delivery fails due to incorrect information or customer unavailability, additional delivery charges may apply.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations across Bangladesh.

Damaged Package

If you receive a visibly damaged package, please contact our customer support immediately before using the product.

Contact

For delivery-related questions, please contact our support team through our Contact Us page.